Privacy Policy

Information we collect

When you request a quote, repair assessment or service visit, we may collect your name, suburb, email address, phone number, property address, preferred contact method and the information you provide about your garage door or project.

How we use your information

We use enquiry information to respond to you, understand the work requested, prepare a quote or visit, provide garage door services, maintain business records and protect the website from misuse.

We do not sell personal information. We do not use enquiry details for unrelated marketing without permission.

Service providers

Information may be processed by trusted providers that support our website, secure data storage and customer-enquiry management. ServiceM8 may receive enquiry details when our customer-management connection is active. These providers may only use the information to deliver services to us or as required by law.

Storage and security

We take reasonable steps to protect personal information from loss, misuse and unauthorised access. Information is kept only for as long as reasonably needed for the enquiry, service, business records or applicable legal requirements.

Access, correction and questions

You can ask about the personal information we hold about you or request a correction by calling 0422 772 640. We may need to confirm your identity before providing or changing personal information.

Changes to this policy

We may update this policy when our website, business processes or legal obligations change. The latest version will be published on this page with its updated date.